Virus Cleaning, Hardware Troubleshooting, Networking & Software Support

Virus Definitions and Symptoms


What is Malware? The word Malware is short for malicious software, and is a general term used to describe all of the viruses, worms, spyware, and pretty much anything that is specifically designed to cause harm to your PC or steal your information.

Viruses Wreak Havoc On Your Files. The term computer virus is often used interchangeably with malware, though the two don't actually have the same meaning.
In the strictest sense, a virus is a program that copies itself and infects a PC, spreading from one file to another, and then from one PC to another when the files are copied or shared.

Spyware is any software installed on your PC that collects your information without your knowledge, and sends that information back to the creator so they can use your personal information in some nefarious way.

Scareware is a relatively new type of attack, where a user is tricked into downloading what appears to be an antivirus application, which then proceeds to tell you that your PC is infected with hundreds of viruses, and can only be cleaned if you pay for a full license.

Trojan horses are applications that look like they are doing something innocuous, but secretly have malicious code that does something else. In many cases, trojans will create a backdoor that allows your PC to be remotely controlled, either directly or as part of a botnet, a network of computers also infected with a trojan or other malicious software.

Rootkits typically embed themselves in the kernel of the OS. From here the rootkit can modify the operating system itself and intercept calls to the system (system requests for information), providing false answers to disguise the presence of the rootkit. Since the rootkit hides its processes from the operating system and system logs, it is difficult to detect.

Computer worms use the network to send copies of themselves to other PCs, usually utilizing a security hole to travel from one host to the next, often automatically without user intervention. Worms can spread rapidly across a network, infecting every PC in their path, they tend to be the most well-known type of malware, although many users still mistakenly refer to them as viruses.

Not all Virus' are created the same

Sometimes we come across a system that has been so infected with multiple virus, malware, spyware and such, that it has "infected" the windows files. At these times, the only solution is a complete format and reinstall. Granted, these are the worse of cases, we can still 99% of the time, save your cherished pictures, and transfer them to your newly cleaned PC.

We also have Great success in getting pictures out of so called "dead" drives, of course the fee's go according to the amount of time to get out the files, most of the time we can do it, and if these are once in a lifetime photos, it is worth the time.

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